Privacy Policy
INTRODUCTION
- PeakPerformance (hereinafter “PeakPerformance” and/or the “Company”) are committed to protecting the personal information and your right to privacy of the visitors of our website, existing and potential customers and users of PeakPerformance Clients Portal (hereby collectively as “Users” and individually as the “User”) in accordance with laws and regulations of the countries where PeakPerformance provide services and with international laws and regulations.
- Should you have any questions or concerns about this Privacy Policy (hereinafter the “Policy”), or our services with regards to your personal information, please contact us at info@peak-p.com.
- When you visit our website, you trust us with your personal information. PeakPerformance takes your privacy very seriously. In this privacy notice, we describe our Privacy Policy. We seek to explain you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
- This Privacy Policy applies to all information collected through one of the following channels:
- our website
- Phone conversation with PeakPerformance employee(s) (Collectively as “Channels” and each individually as “Channel”).
- Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
- For the purpose of this Policy “Personal Information” shall mean any information submitted to PeakPerformance through the Channels by the User in connection with the services provided by PeakPerformance.
- The personal information PeakPerformance collect via the Channels may include details such as the username, e-mail address, postal address, telephone number, passport and ID details, date of birth, gender, nationality and bank or credit card details.
- Some information – such as IP address and/or browser and device characteristics – is collected automatically when Users visit PeakPerformance website.
- PeakPerformance automatically collect certain information when User visits, uses or navigates PeakPerformance website. This information does not reveal User specific identity (like name or contact information) but may include device and usage information, such as User IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when the User uses PeakPerformance website and other technical information. This information is primarily needed to maintain the security and operation of PeakPerformance website, and for internal analytics and reporting purposes.
- PeakPerformance also collect information through cookies and similar technologies. More detailed information about this can be found out in PeakPerformance Cookies Policy.
- This Policy has been designed to demonstrate PeakPerformance commitment to maintain Users trust, confidence and respecting their right of protecting their personal information.
- PeakPerformance use personal information collected via Channels for a variety of business purposes described below. The Company processes User personal information for these purposes in reliance on PeakPerformance legitimate business interests (“Business Interests”), in order to enter into or perform a contract with the User (“Contractual”), with User consent (“Consent”), and/or for compliance with Company’s legal obligations (“Legal Reasons”).
- PeakPerformance use the information collected or received:
- To send Users marketing and promotional communications for Business Purposes. PeakPerformance may use the personal information for marketing purposes if this is in accordance with the User marketing preferences. Users can opt-out of our marketing emails at any time (see the section “Users Privacy Rights” below).
- To send administrative information to Users for Business and Marketing Purposes. PeakPerformance may use personal information to send Users product, service and new feature information and/or information about changes to terms, conditions, and policies of the Company.
- Request feedback for PeakPerformance Business and Marketing Purposes. The Company may use personal information to request feedback and to contact Users about their experience with the Company website.
- To protect PeakPerformance business for Business Purposes and/or Legal Reasons. The Company may use personal information as part of Company’s efforts to keep PeakPerformance business, services and operations safe and secure (for example, for fraud, money laundering, bribery and corruption monitoring and prevention).
- To enforce PeakPerformance terms, conditions and policies for Business Purposes and Legal Reasons.
- For other Business Purposes. PeakPerformance may use personal information for other Business Purposes, such as information analysis, identifying usage trends, determining the effectiveness of promotional campaigns and to evaluate and improve PeakPerformance website, services, marketing and Users experience.
- The Company only disclose personal information with User consent, to comply with laws, to protect User rights, or to fulfill business obligations.
- PeakPerformance only share and disclose personal information in the following situations:
- Compliance with Laws. PeakPerformance may disclose personal information where the Company legally required to do so in order to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests and Legal Rights. PeakPerformance may disclose Users personal information where the Company believes it is necessary to investigate, prevent, or take action regarding potential violations of PeakPerformance policies, suspected fraud, money laundering, financing terrorism situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which PeakPerformance are involved.
- Contractors, Consultants and Other Third-Party Service Providers. PeakPerformance may share Users personal information with third party vendors, service providers, contractors, consultants or agents who perform services for the Company or on PeakPerformance’ behalf and require PeakPerformance to such information to do that work. Examples include information analysis, email delivery, hosting services, customer service and marketing efforts. Unless described in this Policy, PeakPerformance do not share, sell, rent or trade Users personal information with third parties for their promotional purposes.
- Business Transfers. PeakPerformance may share or transfer Users personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of PeakPerformance business to another company.
- PeakPerformance may share Users personal information with Company’s affiliates, in which case PeakPerformance will require those affiliates to honor this Privacy Policy. Affiliates include PeakPerformance parent company and any subsidiaries, joint venture partners or other companies that PeakPerformance control or that are under common control with PeakPerformance.
- Business Partners. PeakPerformance may share Users personal information with business partners to offer Users certain products, services or promotions.
- With User Consent. PeakPerformance may disclose User personal information for any other purpose with his/her consent.
- As an international company with Users worldwide, PeakPerformance may transfer and PeakPerformance personal information around the world, including to and from the European Economic Area. To comply with applicable laws and regulations, PeakPerformance maintain strong data protection and privacy controls to protect Users personal information during cross-border and international transfers, as well as during periods of storage in foreign countries.
- PeakPerformance believe that the User essential privacy rights are not contingent on his/her nationality or residency. While applicable laws always govern data privacy matters, PeakPerformance intend for this Privacy Policy to apply generally to Users and their personal information around the world. Nevertheless, privacy laws and regulations are a constantly changing landscape, so PeakPerformance reserve the right to deviate from this Privacy Policy where applicable law provides for a different approach.
- PeakPerformance will only keep person information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
- When PeakPerformance have no ongoing legitimate business need to process personal information of the User, the Company will either delete or anonymize it, or, if this is not possible (for example, because personal information has been stored in backup archives), then PeakPerformance will securely store personal data and isolate it from any further processing until deletion is possible.
- PeakPerformance aim to protect Users personal information through a system of organizational and technical security measures.
- PeakPerformance have implemented appropriate technical and organizational security measures designed to protect the security of any personal information the Company processes. However, Users also should remember that PeakPerformance cannot guarantee that the Internet itself is 100% secure. Although the Company will do the best to protect personal information, transmission of personal information to and from PeakPerformance website is at User own risk. Users should only PeakPerformance the services within a secure environment.
- In some regions (like the European Economic Area), Users have certain rights under applicable data protection laws. These may include the right:
- to request PeakPerformance and obtain a copy of the User personal information
- to request rectification or erasure
- to restrict the processing of the User personal information; and
- if applicable, to data portability.
- In certain circumstances, the User may also have the right to object to the processing of his/her personal information. To make such a request, the User contact PeakPerformance at info@peak-p.com. The Company will consider and act upon any request in accordance with applicable data protection laws.
- If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.
- If you are resident in the European Economic Area and you believe we are unlawfully processing your personal data, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
- Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.
- PeakPerformance will update this Policy as necessary to stay compliant with relevant laws.
- The Company may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
- If you have questions or comments about this Policy, email us at info@peak-p.com.
- If you are a resident in the European Economic Area, the “Data Controller” of your personal information is PeakPerformance.